Our Services
We are a solution provider. We focus on developing an intuitive, easy to use, well documented product that does not require paid consultant time just to install or use. We have a well-documented user manual with web-based training, and you can reach us on the phone (included) for technical support to mitigate on downtime or similar service requirements. For those that would like additional assistance, we do offer Professional Services.
Our Services
Quality
To be considered 'high-quality', services should be effective, safe, timely, and efficient. They should also be people-centred, integrated, and equitable
Design
Designing IT services involves planning, creating, testing, and improving the processes, products, and systems that support the business goals and needs. In this article, you will learn some of the best ways to design IT services that are effective, efficient, and adaptable
Development
The ability to rapidly and repeatedly develop innovative solutions to common customer problems is in the grasp of technology companies today. The four principles to do so, as explained above, are to gain a profound understanding of the unmet needs of the customers to be served (the market), to develop a set of ideas for innovative solutions to those problems, to have a consistent process that selects and funds the best ideas, and to have a rapid development capability to test those solutions in the market. The final point is that these four processes must be “baked in” to the companies major business processes, not treated as special, occasional events that disrupt “normal” business.
Security
The information security market has been driven by an increase in threats and targeted attacks over the last several years. This is due to the substantial increase in sophistication of attacks (including organized crime and state-sponsored entities) and client adoption of new technologies such as cloud computing and IoT that have created new security exposures for businesses. Security attacks have affected nearly every organization, making security a top priority for senior management teams and boards of directors. . We believe that our value proposition will allow us to take market share because local and regional service providers lack our scale, technology expertise and end-to-end solution capabilities and the larger national and global firms do not have the focus, local relationships and organizational structure to provide solutions to the middle market.
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What Our Clients are Saying
An effective testimony is one that describes a unique customer experience and conveys a personal satisfaction by speaking in one's own words
Amanda Johnson
Sam Heinz
VP Engineering
David Briscoe
Christina Backman
